Xodius Network Technologies PVT.LTM

KK Nagar, Chennai

Customer Sales Executive Requirements: A bachelors degree. A minimum of 1 year experience. Excellent interpersonal and written and oral communication skills. Knowledge of CRM systems. Computer skills. Knowledge of mediation and conflict resolution techniques is preferable. Customer Support Executive Responsibilities: Answer phone calls in a more professional manner and provide information about products and services as required by the callers They are responsible for taking ownership on customer complaints and give a call back post resolution. Render administrative support to other customer care team members when the need arises, or as instructed Follow up customers and their complaints; ensuring that customers requests are attended to accordingly Establish and monitor the standards for customer service in the company. This is achieved using a recognized and comprehensive benchmark Identify tasks critical to keeping customer satisfaction levels in check Ensure maximized productivity and minimized costs.

Job Linked MBA HR Program - Learn, Work & Earn HR Duties and Responsibilities Coordinate with hiring managers to identify staffing needs in different areas and departments. Understand job description & strategies hiring plan to source suitable candidates. Post new positions on websites, job boards & social media. Conduct / Coordinate Interviews. Assist with Interview schedule and process. Send offer letters, complete documentation & onboard employees. Collect and update database with new hire information. Maintain payroll data including leaves, working hours, and bank accounts. Employee Engagement & Retention. Proofread HR documents Help prepare Word, PowerPoint, and Excel documents Track performance, progress, priorities, and deadlines of various projects. End to End Recruitment. COURSE & JOB BENEFITS Regular Online MBA from The Top University Approved By UGC & AICTE. Learn, Work, and Earn together. Develop experience working on a wide variety of HR projects, across industry, geography & Hierarchy. Gain exposure to a fast-paced, collaborative office environment Work side-by-side with a highly experienced HR Teams. Organize and attend company meetings and networking events.