West Downs- The Heritage Resort

Ooty, Tamil Nadu

Cleaning rooms: Clean rooms before a new guest arrives and after a guest leaves. This includes making beds, replacing towels and linens, and restocking amenities. Maintaining supplies: Keep an inventory of house keeping supplies and restock them as needed. Reporting issues: Report any maintenance issues, safety hazards, and broken appliances to the maintenance department. Following regulations: Follow health and safety regulations and respect guest privacy. Responding to guests: Respond promptly to guest requests and complaints in a timely and professional manner. Laundry: Give wash towels, linens and other if any apparels for laundry service.Other responsibilities of a resort housekeeper include: Emptying trash bins, Picking up and returning valet laundry items, Organizing and stocking housekeeping carts, and Upholding the hotel's confidentiality and security standards.