Wedsindia Mall of Wedding

Karunagappally, Kollam

Job Summary:The Customer Relationship Executive (CRE) is responsible for building and maintaining strong relationships with clients to ensure customer satisfaction, retention, and business growth. This role involves direct interaction with customers, addressing their inquiries, resolving complaints, and proactively identifying opportunities to enhance their experience with the companys products or services.Key Responsibilities:1. Customer Relationship ManagementDevelop and maintain strong relationships with clients to foster loyalty and retention.Act as the primary point of contact for customer inquiries, issues, and requests.Provide personalized assistance and ensure customers receive a positive experience.2. Customer Support & Issue ResolutionHandle customer complaints efficiently and professionally, ensuring timely resolution.Collaborate with internal departments (sales, support, finance, etc.) to resolve customer concerns.Maintain accurate records of customer interactions, feedback, and resolutions.3. Sales & Business Development SupportIdentify and pursue opportunities to upsell or cross-sell products and services.Assist in generating leads and nurturing potential customers.Follow up with customers to encourage repeat business and referrals.4. Customer Engagement & Retention StrategiesConduct customer satisfaction surveys and analyze feedback to improve service quality.Organize customer engagement programs, webinars, and loyalty initiatives.Proactively reach out to customers to ensure continued satisfaction.5. Administrative & Reporting DutiesMaintain detailed records of customer interactions using CRM software.Prepare reports on customer trends, complaints, and feedback for management review.Stay updated on company products, services, and industry trends.Required Skills & Qualifications:Bachelors degree in Business Administration, Marketing, Communications, or a related field.share your cv to whatsapp 8075361474

COMPANY NAME: WEDSINDIA MALL OF WEDDINGLOCATION : KARUNAGAPPALLY KOLLAMSALARY : BASED ON EXPERIENCEJOB TYPE: FULL-TIMEWORKING HOUR: 9:30 AM to 8:00 PMCOMPANY OVERVIEW:WedsIndia is a prominent player in the textile industry, known for delivering high-quality fabrics and innovative designs. We are dedicated to customer satisfaction and have a strong presence in both local and international markets.JOB ROLE:As a Customer Relationship Manager, you will oversee all customer care operations, ensuring seamless communication and exceptional service. You will lead and manage a team of customer care executives, driving efficiency and delivering excellent customer satisfaction.KEY RESPONSIBILITIES:LEADERSHIP& TEAM MANAGEMENT: Supervise and have full control over customer care executives, ensuring they adhere to company standards. Assign tasks, monitor performance, and provide training to the team as required. Motivate the team to achieve individual and collective goals.CUSTOMER SERVICE EXCELLENCE: Oversee and resolve escalated customer concerns professionally and promptly. Ensure all customer interactions are handled with care, courtesy, and competence. Maintain a customer-first culture, emphasizing satisfaction and loyalty.REPORTING & FEEDBACK: Prepare regular performance and feedback reports for management. Ensure the team adheres to company guidelines, targets, and deadlines.QUALIFICATION: Degree in any discipline.If you are a dynamic and result oriented customer relationship manager looking to make an impact in the textile industry, apply now to join the wedsIndia Mall of wedding team. We offer a competitive salary package based on experience.To apply, submit your resume and a cover letter to 8075361474.

Marketing Manager WedsIndia (Karunagappally)WedsIndia, a leading textile business specializing in bridal wear, designer fabrics, and traditional attire, is seeking an experienced Marketing Manager. The role involves developing and executing marketing strategies, digital promotions, customer engagement, and sales growth. Responsibilities include managing social media, organizing promotional events, conducting market research, and enhancing brand presence. The ideal candidate should have 5+ years of experience in textile or fashion marketing, strong digital marketing skills, and a passion for the wedding and fashion industry. Location: WedsIndia, KarunagappallyInterested candidates can apply now! whatsapp : 9495660618

Textile Buyer WedsIndia (Karunagappally)Weds India, a leading textile business in Karunagappally, is looking for an experienced Textile Buyer to source high-quality bridal wear, designer fabrics, and traditional attire. The role involves vendor negotiations, market research, inventory planning, and trend analysis to ensure the best selection for our customers. The ideal candidate should have experience in textile sourcing, strong negotiation skills, and a keen eye for fashion trends. Location: WedsIndia, KarunagappallyInterested candidates can apply now!Textile Buyer WedsIndia (Karunagappally)WedsIndia, a leading textile business in Karunagappally, is looking for an experienced Textile Buyer to source high-quality bridal wear, designer fabrics, and traditional attire. The role involves vendor negotiations, market research, inventory planning, and trend analysis to ensure the best selection for our customers. The ideal candidate should have experience in textile sourcing, strong negotiation skills, and a keen eye for fashion trends. Location: WedsIndia, KarunagappallyInterested candidates can apply now!Textile Buyer WedsIndia (Karunagappally)WedsIndia, a leading textile business in Karunagappally, is looking for an experienced Textile Buyer to source high-quality bridal wear, designer fabrics, and traditional attire. The role involves vendor negotiations, market research, inventory planning, and trend analysis to ensure the best selection for our customers. The ideal candidate should have experience in textile sourcing, strong negotiation skills, and a keen eye for fashion trends. Location: WedsIndia, KarunagappallyInterested candidates can apply now!WHTSAPP OR CALL : 9495660618

WEDSINDIA MALL OF WEDDINGKARUNAGAPPALLY, KOLLAMCOMPANY NAME: WEDSINDIA MALL OF WEDDINGLOCATION : KARUNAGAPPALLY KOLLAMSALARY : BASED ON EXPERIENCEJOB TYPE: FULL-TIMEWORKING HOUR: 9:30 AM to 8:00 PMCOMPANY OVERVIEW:WedsIndia is a prominent player in the textile industry, known for delivering high-quality fabrics and innovative designs. We are dedicated to customer satisfaction and have a strong presence in both local and international markets.POSITION OVERVIEW:The Receptionist serves as the first point of contact for visitors, clients, and employees, ensuring smooth communication and maintaining a professional front desk environment. In the textiles industry, this role requires a blend of excellent organizational skills, industry-specific knowledge, and a focus on customer service.KEY RESPONSIBILITIES:Front Desk ManagementGreet and welcome visitors in a courteous and professional manner.Maintain a clean and organized reception area to reflect the company's brand.Answer and redirect phone calls promptly, ensuring all queries are handled efficiently.Administrative SupportManage incoming and outgoing correspondence, including emails and courier services.Schedule appointments and manage meeting room bookings.Maintain office supplies inventory and coordinate procurement with the purchasing department.Customer RelationsTo apply, submit your resume and a cover letter to WHATSAPP 8075361474.

COMPANY OVERVIEW:WedsIndia is a prominent player in the textile industry, known for delivering high-quality fabrics and innovative designs. We are dedicated to customer satisfaction and have a strong presence in both local and international markets.Position Summary:The Inventory Manager is responsible for overseeing the effective management and control of inventory within the textile industry. This role ensures optimal stock levels, efficient supply chain processes, and the alignment of inventory operations with organizational goals.Key Responsibilities:Inventory Planning and Control:Develop and implement inventory management strategies to optimize stock levels and reduce holding costs.Monitor stock levels, identify discrepancies, and ensure the accuracy of inventory records.Forecast inventory needs based on historical data, seasonal trends, and sales projections.Procurement Coordination:Collaborate with the procurement team to ensure timely ordering of raw materials and finished goods.Maintain strong relationships with suppliers to ensure the consistent quality and timely delivery of materials.Warehouse and Storage Management:Oversee the organization, cleanliness, and efficiency of warehouse operations.Implement best practices for storing textiles to prevent damage or loss.Ensure compliance with health, safety, and regulatory standards in warehouse environments.Data Analysis and Reporting:Analyze inventory data to identify trends, inefficiencies, and opportunities for cost savings.Generate regular inventory reports, including stock levels, turnover rates, and shrinkage.To apply, submit your resume and a cover letter to WHATSAPP 8075361474.

WedsIndia is a prominent player in the textile industry, known for delivering high-quality fabrics and innovative designs. We are dedicated to customer satisfaction and have a strong presence in both local and international markets.As a Customer Relationship Manager, you will oversee all customer care operations, ensuring seamless communication and exceptional service. You will lead and manage a team of customer care executives, driving efficiency and delivering excellent customer satisfaction. To apply, submit your resume and a cover letter to WHATSAPP 8075361474.