Job PurposeTo support employees emotional, behavioral, and workplace-related concerns through structured counseling, thereby improving employee well-being, engagement, and organizational productivity.Key Responsibilities1. Employee Counseling & SupportConduct one-on-one counseling sessions for employees on work stress, performance issues, interpersonal conflicts, and personal challenges impacting work.Provide guidance on work-life balance, stress management, and emotional well-being.Handle sensitive cases with empathy, confidentiality, and professionalism.2. Employee RelationsSupport conflict resolution between employees or between employees and managers.Assist in managing grievances, disciplinary issues, and behavioral concerns through counseling-based interventions.Act as a neutral point of contact for employee concerns.3. Performance & Development SupportCounsel employees on performance improvement plans (PIPs).Identify behavioral or skill gaps and recommend training or development interventions.Support career guidance and internal mobility discussions.4. Wellness & Engagement InitiativesPlan and execute employee wellness programs, mental health awareness sessions, and stress-management workshops.Promote a positive and supportive workplace culture.5. Policy Awareness & ComplianceEducate employees on HR policies, code of conduct, and workplace ethics.Ensure counseling practices align with labor laws, POSH guidelines, and organizational policies.6. Documentation & ReportingMaintain confidential counseling records and case notes.Prepare reports on counseling trends, common issues, and intervention outcomes (without breaching confidentiality).