1. Computer Hardware and Network (LAN/WAN) Troubleshooting 2. Should have knowledge of OS installation or troubleshooting at the user end.3. Product knowledge of desktop, laptop, printer, and basic networking parts4. Installation of antivirus and configuration of RDP, firewalls, and network ports.5. Installation of MS Office and Outlook configuration and email backup.6. Windows server active directory user management and permissions knowledge.7. Basic Linux operating system knowledge.8. Maintain and monitor IT assets and coordinate with vendors by email and phone. In addition, should have an eagerness to learn about the telecom dialer and PBX.
About Vision Marketing & Information Services Pvt Ltd
Building on over 45 years of combined experience of the team in call center operations, Vision was formed in 1993 to handle the most complex call center needs of companies. We strive to be the leader of customer relationship management by combining innovative technology with a high work ethic. As a leader in Domestic outsource contact center services, Vision was founded with the aim to be consistent and performance driven. In the endeavor of companies to interact with their customers efficiently and effectively, Vision helps you acquire, grow and retain your companies most important asset. We have core expertise and experience to have worked in a wide spectrum of industries, which has enabled us to develop an extremely effective process for taking any project.
Share your thoughts with other customers for Vision Marketing & Information Services Pvt Ltd