Virohan Private Limited

Gurgaon Sector 20

The Tele Sales Executive will be responsible for generating leads and converting them into qualified site visits through outbound calling. This role is crucial for establishing initial customer relationships and supporting the overall sales pipeline for real estate projects, encompassing residential plots, apartments, and commercial properties.Key ResponsibilitiesOutbound Calling:Call potential customers from the database or leads generated via marketing campaigns.Explain project details clearly and confidently over the phone.Lead Qualification:Understand the customer's needs, preferences, and buying readiness.Pre-screen and qualify leads for follow-up by the field sales or BDM team.Appointment & Site Visit Booking:Fix appointments and schedule site visits with interested prospects.Ensure follow-ups are done for no-shows and re-scheduling if needed.CRM & Record Keeping:Maintain daily call logs, follow-up records, and update lead status in CRM tools or Excel sheets.Share daily/weekly MIS reports with the sales manager.Coordination:Coordinate with the sales, marketing, and admin teams for smooth visitor experience.Track post-visit feedback and communicate it to the concerned teams.Follow-ups:Send WhatsApp messages, SMS, and emails as part of follow-up communication.Key Skills & CompetenciesExcellent verbal communication skills in Hindi and English (local language a plus)Polite, confident, and persuasive tone over the phoneAbility to handle rejections and objections professionallyBasic knowledge of real estate is an added advantageFamiliarity with CRM tools, WhatsApp Business, and ExcelQualificationsEducation: 10+2 or Graduate in any disciplineExperience: 13 years of telecalling experience (real estate preferred but not mandatory)