The Tele Sales Executive will be responsible for generating leads and converting them into qualified site visits through outbound calling. This role is crucial for establishing initial customer relationships and supporting the overall sales pipeline for real estate projects, encompassing residential plots, apartments, and commercial properties.
Key Responsibilities
Outbound Calling:
Call potential customers from the database or leads generated via marketing campaigns.
Explain project details clearly and confidently over the phone.
Lead Qualification:
Understand the customer's needs, preferences, and buying readiness.
Pre-screen and qualify leads for follow-up by the field sales or BDM team.
Appointment & Site Visit Booking:
Fix appointments and schedule site visits with interested prospects.
Ensure follow-ups are done for no-shows and re-scheduling if needed.
CRM & Record Keeping:
Maintain daily call logs, follow-up records, and update lead status in CRM tools or Excel sheets.
Share daily/weekly MIS reports with the sales manager.
Coordination:
Coordinate with the sales, marketing, and admin teams for smooth visitor experience.
Track post-visit feedback and communicate it to the concerned teams.
Follow-ups:
Send WhatsApp messages, SMS, and emails as part of follow-up communication.
Key Skills & Competencies
Excellent verbal communication skills in Hindi and English (local language a plus)
Polite, confident, and persuasive tone over the phone
Ability to handle rejections and objections professionally
Basic knowledge of real estate is an added advantage
Familiarity with CRM tools, WhatsApp Business, and Excel
Qualifications
Education: 10+2 or Graduate in any discipline
Experience: 13 years of telecalling experience (real estate preferred but not mandatory)
Experience
1 - 3 Years
No. of Openings
2
Education
B.A, B.B.A, B.Com, B.E, Any Bachelor Degree, Post Graduate Diploma, M.B.A/PGDM, M.Com, Company Secretary
Role
Telesales Executive
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
5th Floor,Emaar Palm Square, Sector-66,Gurgaon,Haryana