VIP Housing and Properties

Thiruvallur, Tamil Nadu

Oversee the promotion of property sales on advertisement media and listing services Meet with prospects and clients interested in properties to offer them real estate deals Communicate with clients to identify their requirements and choice of property Oversee the preparation and approval of documents such as purchase agreements, and lease contracts Coordinate the closing of property deals to ensure vital documents are signed and payment received Oversee arrangements to give prospective buyers the view of a property before closing deals Act as intermediaries liaising between property sellers and prospective buyers to facilitate property deals Conduct the inspection of a property to ensure the terms and conditions of sales are met before closing sales deals Provide periodic reports to company management on sales operations and generated returns using CRM systems Conduct surveys to identify price of competing properties on the housing market Proffer recommendations to buyers and refer them to property consultants who provide legal and mortgage services Ensure compliance with housing laws and policies when conducting property deals Monitor the property market to identify individuals with interest in property to convince them and secure a brokering deal Maintain contact with clients to have opening to discuss future business prospects Participate in seminars, conferences, and events to improve on existing job knowledge and expand personal network.

Identify and assess customers needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/customer service team sales targets and call handling quotasHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documentsFollow communication procedures, guidelines and policies

Candidate is someone who is mainly responsible for all the flowcharts running in every business process.She coordinates all the steps in a flowchart to get work done in a specific timeline. Her main task is to provide all the relevant information with everyone in the workflow.

Answering phones and explaining the product and services offered by the company. Contacting existing customers as well as prospective customers using scripts. Obtaining customer information and other relevant data. Asking questions to the customer and understanding their specifications. Resolving queries and issues related to the products and services. Making recordings of all the sales phone calls and sales deals. Taking and processing product orders in a professional manner. Maintaining the database of the customers on a regular basis. Suggesting solutions based on customers needs and requirements.