VenueMonk

Gurgaon Sector 44

The role is varied, and you will be expected to provide direction on identifying your own priorities, but initial responsibilities will include:. Dealing with customers to help them find the perfect venue/vendor for their event.. Understanding the requirement of customers in detail and explaining to them the different properties available. Consistently develop a community of repeat customers by building rapport. Ability to problem-solve and contribute ideas to improve service for customers

The role is varied, and you will be expected to provide direction on identifying your own priorities, but initial responsibilities will include:. Actively manage business bookings, record denials, make network referrals.. Understand the customers requirements and communicate them well to the venues accordingly.. To be in constant touch with the vendors as well customers during events to understand the requirements and provide assistance in order to maintain a clear communication and a better customer experience.. Updating and maintaining the CRM system to ensure accurate and up to date information.. Regularly communicating our re-engagement strategies to these customers, such as: upcoming events, showcases, discounts, and rewards. Ability to solve problems and contribute ideas to improve service for customers