Vasco Maritime Career Institute

Gomti Nagar, Lucknow

We are looking for a female Tele Caller to join our team in Gomti Nagar. As a Tele Caller, you will play a vital role in reaching out to potential clients and providing them with information about our products and services. This is a full-time position suitable for freshers who have completed their 12th grade.**Key Responsibilities:**- **Making Outbound Calls:** You will be responsible for calling potential customers to inform them about our offerings and generate interest.- **Understanding Customer Needs:** It is important to listen actively to customers, understand their requirements, and provide suitable solutions.- **Maintaining Call Records:** You will be expected to document all interactions with customers accurately to ensure follow-ups and track progress.- **Assisting in Lead Generation:** Working closely with the sales team, you will help in identifying new leads by gathering information during calls.- **Providing Excellent Customer Service:** Your role includes addressing customer queries promptly and ensuring a positive experience during each call.**Required Skills and Expectations:**- Clear communication skills to convey information effectively over the phone.- Strong listening abilities to understand and respond to customer needs.- A positive and friendly attitude to engage with customers comfortably.- Basic knowledge of computer skills for data entry and record-keeping.- Ability to work in a team and adapt to a fast-paced environment.- Willingness to learn and grow within the company.If you are a motivated individual looking to start your career in customer service, we encourage you to apply.

Key responsibilities:1. Answer phone calls and redirect them to the appropriate person or take messages.Explanation: As the office receptionist, you will be the first point of contact for the company, managing incoming calls efficiently and professionally.2. Greet and welcome visitors in a friendly and professional manner.Explanation: You will be responsible for creating a positive first impression for visitors and ensuring they feel welcome and attended to.3. Maintain a clean and organized reception area.Explanation: Keeping the reception area tidy and organized is essential for creating a professional and welcoming atmosphere for guests.4. Manage incoming and outgoing mail and packages.Explanation: Handling incoming and outgoing mail and packages accurately and efficiently is crucial for smooth office operations.Required skills and expectations:- Strong communication skills to effectively interact with visitors, callers, and colleagues.- Excellent organizational skills to maintain a tidy reception area and manage incoming/outgoing mail.- Ability to multitask and prioritize tasks in a fast-paced environment.- Proficient in using basic computer software such as Microsoft Office.- Professional appearance and demeanor to represent the company in a positive light.- Willingness to work full-time from the office location in Gomti Nagar.- Female gender preferred for this role.