Used Computer India

Gurgaon, Haryana

Atleast 6 Months or above work experience as Telesales in any BPO or related job positionGain all India customer experienceWorld class training by top leadersEasy selling IT product of huge demandExcellent incentive and growth opportunity Outstanding ability to follow scripts. Pleasant and customer-oriented individual. Ability to handle multiple tasks. Exceptional sales and negotiation skills. Ability to solve complex problems promptly. Ability to deal with different personalities. Good at time & Discipline.Ability to provide excellent customer service.Understanding the products and services offered by the company.

This role would be responsible for managing the team of B2C sales for the assigned products to drive greater value for the business. He/she would manage and drive the inside sales teams. Develop the business plan and execute the sales strategy. Manage a strong sales team with a deep understanding of consumer buying, marketing tools, PR and CRM. Collaborate and provide support to other functional teams to achieve company objectives. Providing necessary training to the sales force on product knowledge, institutional dealing, and customer handling. Define, track and improve key metrics. Collate and analyze key daily/weekly/monthly data on various performance parameters and report key findings. Undertake market research and be an expert with respect to the competition. Analyze internal systems and recommend enhancements to improve productivity. Desired Candidate Traits: B2C sales experience is mandatory. Strong analytical abilities & good interpersonal skills. Experience in managing a Sales / Tele-calling team.