Upmetrics

Varachha, Surat

Responsibilities:Set up and conduct product demo calls to showcase the capabilities of Upmetrics and how it can benefit the potential client.Develop strategies to enhance customer satisfaction, address their concerns, and ensure a higher retention rate. Actively engage with clients, seek feedback, and implement necessary improvements.Draft compelling emails to existing customers, keeping them informed about product updates, offers, and how Upmetrics can benefit their business.Guide new customers through the platform, ensuring they understand its features and can leverage it effectively.Actively collect and analyze feedback from clients to drive product improvements.Work closely with the sales, marketing, and product teams to enhance customer experience and product value.Regularly update the management on customer feedback, success stories, and areas of improvement.Qualifications:Bachelors degree or equivalent in Business, Marketing, or a related field.Excellent command over English, both written and spoken.Prior experience in customer support, especially in SaaS platforms, would be an advantage.Familiarity with CRM tools, email marketing software, and other related platforms.Ability to connect with customers, understand their needs, and communicate solutions effectively.Ability to quickly understand customer issues and guide them towards a solution.

Profile:Sr. MEAN Stack DeveloperExperience- 2 to 5 yearsLocation- Infinity Tower, Lal Darwaja, Surat stationWorking Days:5 Days (Mon Fri)We are looking for a skilled MEAN Stack Developer to join our team. The ideal candidate will have experience building scalable web applications using the MEAN stack (MongoDB, Express.js, AngularJS, and Node.js) and will be responsible for developing and maintaining the backend and frontend components of our web applications.Responsibilities:Developing and maintaining web applications using the MEAN stackDesigning and implementing RESTful APIsDeveloping and integrating various third-party APIsCollaborating with the team to ensure high-quality code and software designEnsuring the responsiveness of applicationsTroubleshooting and debugging issuesDeveloping and maintaining documentation of application code and featuresParticipating in code review and contributing to continuous integration and deployment (CI/CD) pipelinesKeep up-to-date with emerging web development trends and technologies and the MEAN stack ecosystem.Requirements:Proven experience as a MEAN Stack Developer or similar roleStrong proficiency in JavaScript, MongoDB, Express.js, AngularJS, and Node.jsExperience with front-end technologies such as HTML, CSS, and JavaScriptExperience working with RESTful APIs and integrating third-party APIsExperience with Agile/Scrum methodologies and Git-based version controlUnderstanding of DevOps principles and experience with CI/CD tools.Strong problem-solving skills and attention to detailExcellent communication and collaboration skillsBachelor's degree in Computer Science, Software Engineering, or a related field (preferred)Suppose you are a passionate developer who enjoys building scalable web applications using the latest technologies and approaches. In that case, we encourage you to apply for this exciting opportunity to join our team.

Responsibilities: Write, edit, test, and improve the content that makes Upmetrics.co easy to understand and delightful to use. Writing long-form informative blog articles. Research industry-related topics (combining blog articles, online courses, interviews, and studies).Write clear marketing copy to promote our products/services.Prepare well-structured drafts using Content Management Systems.Proofread and edit blog posts before publication.Submit work to editors for input and approval.Coordinate with marketing and design teams to illustrate articles.Write content to promote on social media.Identify customers needs and gaps in our content and recommend new topics and Update website content as needed..Ensure all-around consistency (style, fonts, images, and tone).Qualifications:Proven work experience as a Content Writer, Copywriter, or similar role.Portfolio of published long-form articles.Experience doing research using multiple sources.Familiarity with web publications.Excellent writing and editing skills in English.Hands-on experience with Content Management Systems(e.g. WordPress) is a plus.Ability to meet deadlines.Graduation(i.e. BSc) in Marketing, English, Journalism, or a related field.