upGrad

Ambegaon, Pune

We're looking for an Admissions Counselor who are extremely customer centric and are excited by the challenges of a new emerging business environment.As an Admissions Counselor you will be responsible for developing new leads, communicating with customers, understanding their needs, and ensuring a smooth sales process. You must be comfortable making dozens of calls per day, working with channel partners, generating interest, qualifying prospects and closing sales.Roles & Responsibilities -- Providing in-depth information to prospective learners, this includes counseling through phone, email, chat and social media.- Identifying references through the existing customer base to increase the sales pipeline- Responsible for adherence of the inside sales process, tools and data management.- Meet and overachieve the given weekly, monthly and quarterly target in terms of revenue as well as number of enrolments.- Handle Objections and Price Negotiation in order to generate Sales Revenue.- Maintain effective communication till the time learner is onboarded