United Plastics

Chennai, Tamil Nadu

- Coordinate with customers in Tamil and other South Indian languages: The primary responsibility of the Customer Coordinator is to communicate with customers in their preferred language, ensuring effective and clear communication.- Provide desktop support to customers: Assist customers with technical issues related to desktop software or hardware, troubleshoot problems, and provide solutions to ensure customer satisfaction.- Handle customer care inquiries: Respond to customer inquiries, complaints, and feedback in a prompt and professional manner, aiming to resolve issues and maintain positive relationships with customers.- Assist in translating information: Help in translating information from English to Tamil or other South Indian languages for better understanding by customers who prefer communicating in their native language.Skills and Expectations:1. Fluency in Tamil and other South Indian languages is a must to effectively communicate with customers.2. Basic knowledge of desktop support to assist customers with technical issues.3. Strong customer care skills to handle inquiries and resolve complaints in a professional manner.4. Ability to work in a fast-paced environment and multitask effectively.5. Excellent communication and interpersonal skills to build positive relationships with customers.