UK Realty Mumbai, Maharashtra

Responsibilities: Act as single point of contact for a customer from signing the booking form to facilitating possession of the apartment Continuously monitor collections and follow up for payments from customers every month as per the agreement. Attend to customer queries and resolve and/or escalate issues so as to ensure customer satisfaction Co-ordinate with clients and facilitate for stamp duty and registration process of the agreement Prepare MIS Reports on weekly/monthly basis showing collections, outstanding payment, bookings done etc. Follow-Up with various banks/HFI for payment disbursement on behalf of the customers Desired profile: Excellent customer orientation Excellent written verbal communication