U-Connect Global Services

Nikol, Ahmedabad

Handle inbound and outbound calls for international record retrieval in the US.Communicate effectively with clients and healthcare providers.Navigate databases to retrieve medical records accurately.Ensure compliance with legal and procedural requirements.Maintain confidentiality and data security.Collaborate with team members to meet targets.Provide excellent customer service.Stay updated on relevant regulations.Participate in training for skillenhancement.

Answer inbound customer callsHandle renewals and cancellationsProvide account information and statusProvide workflow assistanceManage all customer issues and requestsDevelop and improve customer experienceManage complaintsSkills :English FluencyCommunication SkillExcel and Word proficient

Urgently Looking for Customer Support Executive, Timing is 7:30 Pm to 4:30 Am