Job Description

Answer inbound customer calls

Handle renewals and cancellations

Provide account information and status

Provide workflow assistance

Manage all customer issues and requests

Develop and improve customer experience

Manage complaints

Skills :

English Fluency

Communication Skill

Excel and Word proficient

Experience : 0 - 3 Years

No. of Openings : 5

Education : Diploma, Any Bachelor Degree

Role : Customer Support Associate

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : Female

Job Country : India

About U-Connect Global Services Pvt Ltd

U-CGS, a leading outsourcing service provider offering Cutting-Edge Healthcare BPO Solutions Worldwide. We offered Industrys best end-to-end support services to the Companies in the Integrated Health, Insurance, Litigation support, and Records Retrieval Services.

U-CGS was founded by a team of dedicated Experts in the Year 2019 with a vision to provide high quality and cost effective outsourcing solutions which brings advantageous and successful results for our clients in this challenging economical environment.
Read More...

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