Tyke Invest

Kalbadevi, Mumbai

Our team at Tyke(Tykeinvest) is expanding and we are looking for a top intern to join us on our journey! The ideal candidate is a competitive self-starter that thrives in a fast-paced environment. You must be comfortable making dozens of calls per day, working with partners, generating interest, qualifying prospects, and closing sales.Selected intern's day-to-day responsibilities include:1. Communicating with customers, making outbound calls to potential customers, and following up on leads2. Understanding customers' needs and identifying sales opportunities3. Answering potential customers' questions and sending additional information via email4. Keeping up with product and service information and updates5. Crushing the targets6. Working in a teamWhat can you expect from us?1. Warm leads (no cold calling)2. Proper product training and support from the core team3. A unique fintech product4. Awesome incentives and perks5. A non-toxic sales cultureAdditional information:1. Location: A working space in Goregaon (East)2. Working days: 6 days a week, roster off on a weekly basis, 5 offs a month3. You will have to come to the office for the first month for training and post that we can work out a hybrid model.

We at Tyke are seeking a support intern to assist our support team in providing excellent customer service to our clients. the primary responsibilities of the support intern include taking incoming calls, resolving tickets on Zohodesk, and escalating complex issues to senior support staff. The support intern will also be responsible for documenting all customer interactions and ensuring that customer issues are resolved in a timely and satisfactory manner.Selected intern's day-to-day responsibilities include:1. Take incoming calls and respond to customer inquiries and support requests2. Resolve customer issues and support tickets using Zohodesk3. Escalate complex issues to senior support staff as needed4. Document all customer interactions and update customer records in the company database5. Ensure that customer issues are resolved in a timely and satisfactory manner6. Provide excellent customer service to all clientsQualifications:1. Currently available for 3 to 6 months work from office internship.2. Familiarity with Zohodesk or other help desk software is preferred3. Strong problem-solving and analytical skills4. Excellent communication and interpersonal skills5. Ability to work independently and as part of a team6 .Strong attention to detail and ability to multitask