TrueAlly Services Pvt Ltd

Faridabad, Haryana

Virtual Admin Executives will be fully responsible for a patients entire life cycle within the clinic starting with onboarding to requests , complaints and discharge. Virtual Admin Executives will maintain a very close professional relationship with their respective physicians in order to assist them in their day to day activities. As an individual contributor your role requires a great deal of focus, responsibility and patience.JOB RESPONSIBILITIES- Respond to patient emails and phone calls.- Manage the doctor's schedule (including scheduling appointments/cancellations with focus on occupancy)- Assist doctors on their day to task which involves various tasks related to medication ordering, Prior Authorization, preparing letter draft etc)- Ensure timely resolution to patient requests and complaints.- Onboarding new patients to the clinic including completing all paperwork and checks before patient gets an appointment.- Manage weekly content and posts on companys social media accounts- Work with other internal departments for better coordination and patient care.REQUIREMENTS AND SKILLS- Proven experience as a Virtual Assistant or relevant role- Familiarity with current technologies, like desktop sharing, cloud services and VoIP- Knowledge of online calendars and scheduling (e.g. Google Calendar)- Excellent phone, email and instant messaging communication skills- Excellent time management skills and good organizational skills- High school diploma; additional qualifications as an Administrator or Executive Assistant are a plus- Should we willing to work in a startup environment with a go getter attitude.