Medical Assistant

TrueAlly Services Pvt Ltd

virtual admin executives will be fully responsible for a patients entire life cycle within the clinic starting with onboarding to requests , complaints and discharge. virtual admin executives will maintain a very close professional relationship with their respective physicians in order to assist them in their day to day activities. as an individual contributor your role requires a great deal of focus, responsibility and patience.

job responsibilities

- respond to patient emails and phone calls.

- manage the doctor's schedule (including scheduling appointments/cancellations with focus on occupancy)

- assist doctors on their day to task which involves various tasks related to medication ordering, prior authorization, preparing letter draft etc)

- ensure timely resolution to patient requests and complaints.

- onboarding new patients to the clinic including completing all paperwork and checks before patient gets an appointment.

- manage weekly content and posts on company’s social media accounts

- work with other internal departments for better coordination and patient care.

requirements and skills

- proven experience as a virtual assistant or relevant role

- familiarity with current technologies, like desktop sharing, cloud services and voip

- knowledge of online calendars and scheduling (. google calendar)

- excellent phone, email and instant messaging communication skills

- excellent time management skills and good organizational skills

- high school diploma; additional qualifications as an administrator or executive assistant are a plus

- should we willing to work in a startup environment with a go getter attitude.

• Experience

  2 - 8 Years

• No. of Openings

  10

• Education

  Diploma, Any Bachelor Degree

• Role

  Medical Assistant

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Home