Medical Assistant

TrueAlly Services Pvt Ltd

Virtual Admin Executives will be fully responsible for a patients entire life cycle within the clinic starting with onboarding to requests , complaints and discharge. Virtual Admin Executives will maintain a very close professional relationship with their respective physicians in order to assist them in their day to day activities. As an individual contributor your role requires a great deal of focus, responsibility and patience.

JOB RESPONSIBILITIES

- Respond to patient emails and phone calls.

- Manage the doctor's schedule (including scheduling appointments/cancellations with focus on occupancy)

- Assist doctors on their day to task which involves various tasks related to medication ordering, Prior Authorization, preparing letter draft etc)

- Ensure timely resolution to patient requests and complaints.

- Onboarding new patients to the clinic including completing all paperwork and checks before patient gets an appointment.

- Manage weekly content and posts on companys social media accounts

- Work with other internal departments for better coordination and patient care.

REQUIREMENTS AND SKILLS

- Proven experience as a Virtual Assistant or relevant role

- Familiarity with current technologies, like desktop sharing, cloud services and VoIP

- Knowledge of online calendars and scheduling (. Google Calendar)

- Excellent phone, email and instant messaging communication skills

- Excellent time management skills and good organizational skills

- High school diploma; additional qualifications as an Administrator or Executive Assistant are a plus

- Should we willing to work in a startup environment with a go getter attitude.

Experience : 2 - 8 Years

No. of Openings : 10

Education : Diploma, Any Bachelor Degree

Role : Medical Assistant

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : [ Male / Female ]

Job Country : India