Trend India Workspace Pvt Ltd

Chennai, Tamil Nadu

Trend Works is an innovative co-working space provider in Chennai and Bangalore, fostering collaboration and innovation. We're seeking a Sales Executive to help us grow and offer exceptional workspaces.Key ResponsibilitiesAssess client workspace needs (size, location, amenities, lease terms), generate inquiries and negotiate effectively.Ability to generate enquiries with strong negotiation skills.Should possess in-depth knowledge on corporate real estate service (CRES) and provide tailored solutions.Provide tailored corporate real estate solutions with persuasive sales presentations.Identify upselling/cross-selling opportunities.Proactively seek out and assess potential clients using a variety of methods, such as online research, networking, and referrals. Build and maintain strong relationships with existing clients, ensuring high levels of client satisfaction. Manage stakeholder expectations through the life cycle from strategy formulation to execution. Act as a trusted advisor to clients, addressing their needs and resolving any issues promptly. Stay updated on industry trends, market competition, and emerging opportunities.Maintain accurate records of sales activities, client interactions, and sales pipelines. Generate regular sales reports and forecasts for management review. Collaborate with marketing and operational teams to develop marketing materials, promotions, and strategies to attract new clients. Qualifications and Skills: Bachelor's degree in Business, Sales, Marketing, or a related field (preferred). Proven track record in B2B sales, with a minimum of 4 years of experience in a similar role. Strong communication, negotiation, and interpersonal skills. Self-motivated and target-oriented with a passion for sales. Ability to work independently and as part of a team. Excellent time management and organisational abilities. Knowledge of the co-working industry and local market is a plus.

Key Responsibilities: Customer and Guest Engagement: Warmly welcome customers, guests, and visitors as they enter the space. Provide information about services and amenities Foster a sense of community by facilitating introductions and connections among clients. Reception and Communication: Answer phone calls and emails professionally and promptly. Direct inquiries to the appropriate staff or resources. Access and Security: Ensure secure access to the premises through key cards or access codes. Monitor entry and exit to maintain a safe and secure environment. Assist in handling access issues and addressing security concerns. Space Management: Manage reservations for meeting rooms, workstations, and private offices. Oversee the allocation of workspace, ensuring a smooth check-in and check-out process. Maintain an organised and clean reception area and common spaces. Administrative Support: Assist with administrative tasks, including mail and package handling, photocopying, and document management. Manage client-related administrative tasks, such as billing inquiries and clientship renewals. Keep records of the space usage and occupancy. Community Building: Foster a sense of community by encouraging customer interactions and collaboration. Collect and share feedback from customers to improve their experience. Technology and Equipment: Familiarise customers with technology resources, such as printers, scanners, and audiovisual equipment. Troubleshoot basic technical issues and assist customers with connectivity.Qualifications: Bachelors degree; additional education or relevant certifications are a plus. Previous experience of minimum 2-3 years in customer service, hospitality, or a similar role is preferred. Strong interpersonal and communication skillsAbility to multitask and prioritise in a fast-paced environmentPositive and professional attitude with a customerFlexibility in adapting to changing coworking space dynamics.