Requirements and Skills: Diagnose the clients specifications and wishes and suggest suitable travel packages or services Research various destinations and means of travel regarding prices, customs, weather conditions, reviews etc. Well versed in various areas of travel (domestic/international, business/holidays, group/individual etc.) Excellent knowledge of travel software (GDS systems like Amadeus, Sabre, Galileo) Collect deposits and balances Create and update electronic records of clients Work with cross-functional teams as and when required Maintain excellent customer satisfaction level