Requirements and Skills:
• Diagnose the clients specifications and wishes and suggest suitable travel packages or services
• Research various destinations and means of travel regarding prices, customs, weather conditions, reviews etc.
• Well versed in various areas of travel (domestic/international, business/holidays, group/individual etc.)
• Excellent knowledge of travel software (GDS systems like Amadeus, Sabre, Galileo)
• Collect deposits and balances
• Create and update electronic records of clients
• Work with cross-functional teams as and when required
• Maintain excellent customer satisfaction level