Trainocate Networks India Pvt Ltd

Bangalore, Karnataka

Under the supervision of the Manager - Technical Development, the duties and responsibilities include but are not limited to: Design, develop, test and document contents based on the requirement provided to them. Preparing detail technical documents that clearly states each and every steps involved in developing single/cross vendors solutions. Highlight the missing steps, values and any inconsistency identified during the proof reading the technical contents such as lab guides, technical guides, presentation decks, etc. Assist and Support trainers and students during a live class, across different regions and time zones. Monitor, diagnose, and resolve complex network and computer system issues, if any. Manage and administer servers, networks, and applications such as DNS, DHCP, FTP, Web, etc., if any. Maintain internal network structure of a data center by managing routers and keeping them running, if any. Install, configure, and maintain switches, servers, firewalls, and hard drives, if any. Troubleshoot network systems to identify and fix performance issues, if any. Provide solutions to complex problems on the integration of various technologies. Design plans as well as lead initiatives for the optimization and restructuring of network architecture, if any. Maintain an up-to-date knowledge of network administration and firmware integration Monitor the environmental conditions of a data center to ensure they are optimum for servers, routers, and other devices, if any. Perform system repairs and update software/operating systems, if any. Calibrate and monitor data center servers to ensure efficient performance, if any. Collaborate with IT handlers, IT heads to develop action plan for improved operations Conduct inspections on power and cooling systems to ensure they are operational and efficient, if any. Organize the floor space that harbor data center equipment to allow for easy accessibility, if any. Resolve operational, infra

Understanding of Cloud infrastructure AutomationDaily maintenance, monitoring performance analysis, trouble shooting, problem resolution, and user assistance required for all the cloud environmentsTake lead in running Marketing Campaigns aligned with market trends and demands Play a vital role in leads generation for Incremental businessOwning a marketing cycle from positioning to creating awareness to creating demands / leads Own the lead cycle from generation to lead qualification Work with sales team and track the lead conversions Building the product and design team necessary to drive & own our Marketing platformExperience bringing new, technology products and services to market Work with sales, pre-sales, prospects and enterprise customers across verticals to understand how Marketing platform should look at.Work with business teams to drive pricing and go-to-market strategiesCapable presenter who is comfortable leading face to face customer meetings and presenting to small-medium size audiences

Experienced trainers with good knowledge of Cloud technologies like AWS / Microsoft / Google. Candidate should have AWS Solutions Architect Associate certification. Strong knowledge of web technologies and enterprise development Assist in developing & maintaining technical training content (optional), lab exercises, presentations, and accompanying materials. Constantly learn and master the most innovative technologies related to cloud computing using AWS product and services.

Plan and implement a training plan to cover both current and future needs Maintaining positive relationships with customers Ensure the team's processes and tasks are carried out efficiently. Sourcing trainer profiles To create and execute trainer upskilling plan Coordinate with internal operations team, IT team and customer to setup the training delivery. Coordination and Delivery of Training including Pre and Post Training activities Measure the effectiveness of the training program and plan improvement methods as required Create Public schedule Maintain and share the daily and weekly reports on trainer calendar Ensuring and reminding trainers to collect feedback in each training class. Ensuring feedback as per norms strive to improve the feedback Join customer tech calls with trainers and provide them with resolutions / training scheduling options. Coordinate between trainer and customer to set the expectations and schedule the training program Research curriculum actively and remain up to date on developments and current trends. Respond to escalations and requests from customers and provide after-sales support Maintain strong inter-personal communication skills. In addition, you will support the People Operations teams across our range of venues in the design and delivery of learning and development activities for major events.

1. Build contacts with potential clients to create new business opportunities and Maintaining fruitful relationships with existing customers2. Keep prospective client database updated3. Maintain knowledge of all product and service offerings of the company 4. Researching and identifying sales opportunity, generating leads, target identification and classification.5. Negotiating and renegotiating by phone, email, and in person6. Researching organizations and individuals online to identify new leads and potential new markets7. Planning and overseeing new marketing initiatives8. Reaching out to new customers and making presentations or pitching outlining the benefits of Training.9. Understanding the client requirements and then customizing Course content as per their needs.10. Developing effective sales plans utilizing sales methodology.11. Meeting sales targets set by management and contributing to team targets.

Establish and nurture direct relationships with customers through outcalls, live chat, social media and Email communication. Execute outbound calls to new and existing database to promote education services portfolio Manage inbound / website leads Identify and generate sales opportunities upsell and cross sell within the defined territory and accounts. Manage all aspects of the full sales cycle BANT Process and to assist the customers reach their business objectives. Position and sell the entire Training and Certification Portfolio Classroom Trainings / SelfPaced / E Learnings / Experiential Learnings Understand the customers skill gaps and advise on the learning path and the value derived from our training solutions to address their skill gaps. In the process, become an education consultant and a trusted advisor to help our customers with their upskilling and certification needs Accurately forecast and achieve monthly, quarterly and annual revenue driving growth in your account base. Drive new business (Hunting) as well as fostering / nurturing the existing account base (Farming) Collaborate and exhibit Teamwork with the cross functional team in the organization Aggressively reviews account activities in pursuit of new business or up-selling opportunities. Builds targeted sales pipeline and forecasts data driven sales activities. Drives revenue and contributes to the continued growth of Trainocate through consistently achieving individual and team quotas. Updates and maintains the Trainocate CRM system