Tikona Infinet Private Limited

Bangalore, Karnataka

Key Result Area: New Customer Acquisition through prospecting new clients Maintain / Manage & Grow Business from the assigned Accounts Build & maintain long term Relationship with the Key Decision Makers / CXOs in the allocated Accounts. Responsible for periodic achievement of the customer acquisition & revenue targets for the assigned Accounts. Keep a track of the clients business initiatives and future plans and analyze its impact on the business Identify the opportunities for the new products, services & applications in the existing accounts for additional revenues Ensure the timely collection of the payments and adherence to the payment collection / Outstanding systems and procedures as per company policies Collect the market intelligence data including environmental, customer & competitor information & initiatives and analyse the same to pre-empt its impact on the business Keeps a track of the customers changing needs to facilitate the innovation & development of the new customer management processes & system. Responsible for revenue generation from the set of corporates by cross selling and up selling Ensure customer satisfaction through coordination with back end support functions viz., customer service, billing and other functions. Maximising Wallet Share from the existing accounts. Skill Set: Excellent presentations and communication skills Highly Self-driven & Self-motivated and should possess a pro-active approach towards the objective Should demonstrate solution centric approach towards problems

Maintain 100% of network availability on daily basis Ready to work and solve the issue of retailer and enterprise clientFlexible to work 24*7Ready to work on network equipments on need basisTaking care of down calls resolution under SLAInstallation and maintenance of network (retailer as well as enterprise)Two Wheeler Mandatory