key result area:
• new customer acquisition through prospecting new clients
• maintain / manage & grow business from the assigned accounts
• build & maintain long term relationship with the key decision makers / cxos in the allocated accounts.
• responsible for periodic achievement of the customer acquisition & revenue targets for the assigned accounts.
• keep a track of the clients business initiatives and future plans and analyze its impact on the business
• identify the opportunities for the new products, services & applications in the existing accounts for additional revenues
• ensure the timely collection of the payments and adherence to the payment collection / outstanding systems and procedures as per company policies
• collect the market intelligence data including environmental, customer & competitor information & initiatives and analyse the same to pre-empt its impact on the business
• keeps a track of the customers changing needs to facilitate the innovation & development of the new customer management processes & system.
• responsible for revenue generation from the set of corporates by cross selling and up selling
• ensure customer satisfaction through coordination with back end support functions viz., customer service, billing and other functions.
• maximising wallet share from the existing accounts.
skill set:
excellent presentations and communication skills
highly self-driven & self-motivated and should possess a pro-active approach towards the objective
should demonstrate solution centric approach towards problems