The Safal Group

Deonar, Mumbai

About the role: Monitor relationships with existing customers through CRM systems Ensure the CRM system provides an effective sales funnel Develop and implement marketing techniques that will drive new customers Plan and manage Welcome Email, calls, escalations, handover/possession etc Suggest new methods to address customers needs Track marketing metrics and trends, like conversion rates Assist with organizing promotional events to reach prospective customersQualifications: Technical expertise with CRM and analytical systems Strong communication skills along with a customer-oriented attitude Graduate, MBA or PG in relevant field with 2-5 years of experience