The Park Hotel

Calangute, Goa

Welcome guests warmly and ensure a smooth check-in and check-out experience.Handle guest inquiries, requests, and complaints professionally.Manage reservations, room assignments, and guest profiles.Maintain accurate records of guest transactions in the PMS.Coordinate with Housekeeping, F&B, and other departments for seamless service.Answer calls, manage emails, and provide hotel information.Assist with billing, payments, and invoice settlements.Ensure the lobby and reception area are neat and presentable.Follow all SOPs, safety policies, and grooming standards.Promote hotel services, upgrades, and ongoing offers.

-diagnosing and troubleshooting computer and network software and hardware issues-repairing, upgrading, updating and replacing computer software and hardware and networking systems-Providing technical support to users-Working with other technical staff to ensure smooth operation of IT infrastructure-training staff on new software and systems-documenting customer support inquiries and resolutions-enforcing IT best practices to prevent data breaches-recommending strategies to improve the performance and security of computer and network systems-maintaining security databases-advising management on the adoption of new technologies-supervising the implementation and deployment of new IT projects

enforcing IT best practices to prevent data breachesrecommending strategies to improve the performance and security of computer and network systemsmaintaining security databasesadvising management on the adoption of new technologiessupervising the implementation and deployment of new IT projects