Teleperformance

Goregaon, Mumbai

FUNCTIONAL/ OPERATIONAL: Complete the logs specified by the process. Ensure adherence to time schedules. Be available for all briefings and updates. Be aware of and comply with any client / process / product updates. Share the day's performance with the TL and colleagues Refer to central information database to handle queries. Go through the database regularly to check of any updates. Address any problems/ grievances with the TL/ TC/ TM that may have a bearing onproductivity or efficiency. Maintain high customer satisfaction rating as per the feedback taken by variousagencies/ authorities. Take steps to improve on performance based on coaching.General Security Responsibilities: Adhering to Information Security Policies and Procedures of Teleperformance Ensuring compliance to Information Security Policies and ProceduresSpecific Security Responsibilities: Understand and Comply with Information Security Policies and Procedures andreport all security incidents. Ensure the audit non-compliances are fixed within the stipulated timelines. Protect information entrusted to you. Follow the information labeling and handling procedures based on theclassification level of the asset. Follow the Clear Screen and Clear Desk Policy. Adhere to the Internet Code of Conduct, email usage policy and customerinformation and data security policy.Comply with the Non-Disclosure Agreement

Location: MaladTransport Facility is Provided 5 Days working 2 rotational week offsRotational ShiftsHSC + 6 Months Experience Or Graduate Freshers.( If calls go unanswered kindly drop a message on whatsapp)Name- Swezal Dcosta