Troubleshooting Hardware / Networking/OS related queries of our global customers Over Phone which involves working in different time zonesTake calls from Global customers and initiate the right response to them, positively and professionallyProvide remote solutions to problems, probe problems and explain the solution in such a way that non-technical users understandWilling to work in night shifts; Excellent written & spoken communication skills
Screening Resumes and Job ApplicationsTelephonic ScreeningReference CheckSource candidates from various online portals (Social Sites, LinkedIn, Monster, Indeed, Timesjobs, Shine, Glassdoor, Freshersworld, etc).Manage the overall interview, selection, and closing process
Saral Softech Pvt Ltd is a product based IT company catering to the business management needs of the micro businesses, SMEs for more than 25 years i.e. from the age of PC-XT's. We have a strong user base of over 20000 customers spanned in 300 cities across 11 states in India, which we are continuously expanding by consistently keeping up with ever changing business requirements, innovative ways of solving business problems and user centric approach.
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