Troubleshooting Hardware / Networking/OS related queries of our global customers Over Phone which involves working in different time zones
Take calls from Global customers and initiate the right response to them, positively and professionally
Provide remote solutions to problems, probe problems and explain the solution in such a way that non-technical users understand
Willing to work in night shifts; Excellent written & spoken communication skills
Experience
0 - 4 Years
No. of Openings
25
Education
12th Pass
Role
Technical Support Associate
Industry Type
Call Centre / BPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
About Technopinch Solutions pvt ltd
Saral Softech Pvt Ltd is a product based IT company catering to the business management needs of the micro businesses, SMEs for more than 25 years i.e. from the age of PC-XT's. We have a strong user base of over 20000 customers spanned in 300 cities across 11 states in India, which we are continuously expanding by consistently keeping up with ever changing business requirements, innovative ways of solving business problems and user centric approach.