Techigent Technologies Pvt. Ltd.

Kandivali East, Mumbai

I need a fresher student

Zero escalation from Customer. Minimum 4 calls to be attended per day. Zero damage of parts. 100% collection of replaced parts. 100% Certification complied to related product. Daily MIS updation on related ERP as required according to job profile. Requirements Knowledge of Voice, Video, Desktop & Laptop Installation. Well versed with Windows XP, Windows 7, Antivirus, basic Networking, Wireless technology and email clients like MS-Outlook troubleshooting. Ability to handle computer hardware and software issues independently. Knowledge of remote and network tools like RDP, Net Meeting, Web-ex, VPN, etc Proven work experience as a technical support engineer. Ability to troubleshoot complex hardware and software issues. Good time management skills.

1. Acquiring and developing new business for IT Products.2. Developing strong relationships with the customer leading to deep understanding of their requirement.3. Building and maintaining a network of customer contacts.4. Meet potential clients by growing, maintaining, and leveraging your network.5. Close deals from the leads.6. Responsibility of payment collection.7. Attending product training

1. Acquiring and developing new business for IT Products.2. Developing strong relationships with the customer leading to deep understanding of their requirement.3. Building and maintaining a network of customer contacts.4. Meet potential clients by growing, maintaining, and leveraging your network.5. Close deals from the leads.6. Responsibility of payment collection.7. Attending product training