Urgent opening For Support Engineer-Field

Techigent Tecchnologies Pvt. Ltd.

Zero escalation from Customer.

Minimum 4 calls to be attended per day.

Zero damage of parts.

100% collection of replaced parts.

100% Certification complied to related product.

Daily MIS updation on related ERP as required according to job profile.

Requirements

Knowledge of Voice, Video, Desktop & Laptop Installation.

Well versed with Windows XP, Windows 7, Antivirus, basic Networking, Wireless technology and email clients like MS-Outlook troubleshooting.

Ability to handle computer hardware and software issues independently.

Knowledge of remote and network tools like RDP, Net Meeting, Web-ex, VPN, etc

Proven work experience as a technical support engineer.

Ability to troubleshoot complex hardware and software issues.

Good time management skills.

Experience : 1 - 2 Years

No. of Openings : 5

Education : Higher Secondary, Diploma

Role : Support Engineer

Industry Type : IT-Hardware & Networking / IT-Software / Software Services

Gender : Male

Job Country : India