Opening For Support Engineer-Field

• Zero escalation from Customer.

• Minimum 4 calls to be attended per day.

• Zero damage of parts.

• 100% collection of replaced parts.

• 100% Certification complied to related product.

• Daily MIS updation on related ERP as required according to job profile.

Requirements

• Knowledge of Voice, Video, Desktop & Laptop Installation.

• Well versed with Windows XP, Windows 7, Antivirus, basic Networking, Wireless technology and email clients like MS-Outlook troubleshooting.

• Ability to handle computer hardware and software issues independently.

• Knowledge of remote and network tools like RDP, Net Meeting, Web-ex, VPN, etc

• Proven work experience as a technical support engineer.

• Ability to troubleshoot complex hardware and software issues.

• Good time management skills.

• Experience

  1 - 2 Years

• No. of Openings

  5

• Education

  Diploma

• Role

  Support Engineer

• Industry Type

  IT-Hardware & Networking

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office