Tech Mahindra

Pune, Maharashtra

Job descriptionTECH MAHINDRA HIRING FOR AUSTRALIA & US PROCESS - CHATEligibility Candidates with minimum 6 months of BPO Domain. Looking for Excellent Communication Skills Experience in CHAT. Location - Yerwada, PuneCTCCHAT- Upto 4.5 LPA (hike on last drawn salary)- AustraliaProcess Details5 days working - 2 Week OffsTRANSPORTFree Cab transport - pickup and drop (Within the boundary for Male & Female)INTERESTED CANDIDATES CAN CALL/WHATSAPP THEIR CV TOHR Sushmita- 8830239127 ( Call/WhatsApp)Email SushmitaSatish.Yadav@Techmahindra.com

JOB DESCRIPTION: WLS VOICE: PUNE Tech Mahindra is Hiring Candidates who have international BPO Experience - Voice Process for our US client.Roles and Responsibilities: Resolving device issues using troubleshooting techniques and providing clear and concise information. Reviewing account information and answering questions about billing or services.Desired Candidate Profile: Minimum 1 year of International voice experience in Customer service (Billing) [ Basic Technical & Sales] candidates are Preferred In Billing (Understanding of recurring bills, Billing cycle Changes, Due date, Prorate charges, Auto-Pay & Surcharges, Service charges, and taxes) Experience resolving customer issues, billing, and/or handling product Q&A. Interest in learning new technologies. Experience promoting and/or selling products and services. Demonstrated communication skills. The clarity in thought process (Able to articulate his/ her thought) Ability to handle tough situations with customers. Strong ability to multitask and take fast decisions independently. Willing to work in a 24*7 environment (Rotational shifts/5 Days a week). Customer Centric & Logical Thinking & Need to be Enough Spontaneous Ensure Timely & Professional Responses to all Queries.Perks and Benefits Cab Facility both ways [ Pick up and drop within Transport radius] Immense Growth Opportunities

We have vacant of 20 Customer Retention Executive Jobs in Pune Experience Required : 1 Year Educational Qualification : Higher Secondary Skill good communication etc.