TAS PVT LTD

Kolkata, West Bengal

Responsibilities for Customer Service AssociateRespond promptly and professionally to incoming customer inquiries in person, by telephone, or by emailMaintain an updated knowledge of the organization's products, services, and customer service policiesDocument customer interactions when necessary, compiling documents and forwarding information to interested partiesExplain simply and clearly in response to customer questions and check for customer understanding and acceptanceQualifications for Customer Service Associate2+ years of previous customer service experience a plusFriendly and welcoming manner with clients and other members of the customer service teamExtensive knowledge of the company's policies, procedures, goods and services