SVET India

Kidwaipuri, Patna

We are looking for a dedicated Telecaller to join our team in Patna. This is a full-time position for individuals with 0 to 3 years of experience. As a Telecaller, your main responsibility will be to communicate with potential clients and assist them with their inquiries.**Key Responsibilities:**- **Making Calls:** You will reach out to prospective customers via phone to introduce our services and gather information about their needs.- **Handling Inquiries:** You will answer questions from customers, providing them with detailed information and resolving any concerns they may have.- **Lead Generation:** You will identify potential leads by engaging with customers during calls and updating our database accordingly.- **Follow-up Calls:** You will conduct follow-up calls to ensure customer satisfaction and encourage them to consider our services.- **Maintaining Records:** You will keep accurate records of calls made, interactions, and feedback received to help improve our processes.**Required Skills and Expectations:**- **Strong Communication Skills:** You must be able to communicate clearly and confidently over the phone, with the ability to engage customers effectively.- **Basic Computer Skills:** Familiarity with computer systems and basic software is important for updating records and tracking calls.- **Customer-Oriented Attitude:** A genuine desire to help customers and provide excellent service is crucial.- **Persistence and Patience:** You should be able to handle objections and maintain a positive attitude despite challenges.- **Time Management:** The ability to manage your time efficiently and prioritize tasks to meet goals is essential.