We are looking for a dedicated Telecaller to join our team in Patna. This is a full-time position for individuals with 0 to 3 years of experience. As a Telecaller, your main responsibility will be to communicate with potential clients and assist them with their inquiries.
**Key Responsibilities:**
- **Making Calls:** You will reach out to prospective customers via phone to introduce our services and gather information about their needs.
- **Handling Inquiries:** You will answer questions from customers, providing them with detailed information and resolving any concerns they may have.
- **Lead Generation:** You will identify potential leads by engaging with customers during calls and updating our database accordingly.
- **Follow-up Calls:** You will conduct follow-up calls to ensure customer satisfaction and encourage them to consider our services.
- **Maintaining Records:** You will keep accurate records of calls made, interactions, and feedback received to help improve our processes.
**Required Skills and Expectations:**
- **Strong Communication Skills:** You must be able to communicate clearly and confidently over the phone, with the ability to engage customers effectively.
- **Basic Computer Skills:** Familiarity with computer systems and basic software is important for updating records and tracking calls.
- **Customer-Oriented Attitude:** A genuine desire to help customers and provide excellent service is crucial.
- **Persistence and Patience:** You should be able to handle objections and maintain a positive attitude despite challenges.
- **Time Management:** The ability to manage your time efficiently and prioritize tasks to meet goals is essential.
Experience
0 - 3 Years
No. of Openings
10
Education
Graduate
Role
Telecaller
Industry Type
Education / Teaching / Training / Colleges /Institutes / Universities
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
1st Floor Above Glass House, Beside Sisodia Palace, East Boring Canal Road Patna