Study Smart

South Extension, Delhi

Skills Were Looking For: Strong verbal skills with the ability to engage and influence students. Empathetic, responsive, and student-focused approach. Ability to achieve high daily calling volumes and meet targets. Accurate data entry, CRM updates, and follow-up management. Ability to work closely with counselors for smooth operations. Quick learner with openness to feedback and process improvements.Roles and Responsibilities: Call prospective students to confirm seminar/event registrations and provide necessary assistance. Engage with students to assess their interest in studying abroad and qualify leads for counseling. Maintain accurate and detailed interaction records in the CRM. Conduct regular follow-ups with students to ensure updates, responses, and engagement. Build and maintain a database of prospective students with up-to-date information. Achieve daily calling targets of 200-250 calls to qualify leads effectively. Collaborate with the counseling team to ensure smooth lead handovers.

Join as an Ambassador and take on a meaningful role where you can develop your skills and gain valuable experience. This internship is based in Pune, ideal for recent graduates with backgrounds in B.A. or B.Com. **Key Responsibilities:**- **Promoting the Brand:** Engage with potential clients and customers by effectively communicating the brand's message and values, helping to build awareness and interest.- **Building Relationships:** Establish and maintain strong connections with customers and partners to enhance loyalty and foster a positive brand image.- **Event Participation:** Represent the brand at various events, helping to showcase products and engage with attendees to create a memorable experience.- **Gathering Feedback:** Collect insights from clients and audiences regarding their experiences and perceptions, providing valuable information to improve products and services.- **Social Media Engagement:** Use social media platforms to share updates and interact with followers, helping to grow the brands online presence and community.**Required Skills and Expectations:**Candidates should be enthusiastic and self-motivated with excellent communication skills, both verbal and written, to effectively convey ideas and messages. A proactive attitude and the ability to work both independently and as part of a team are essential. Strong interpersonal skills are required to build relationships and engage with diverse audiences. Basic knowledge of social media platforms is beneficial. Fresh graduates eager to learn and grow in a professional environment will find this opportunity rewarding.

Institutional Outreach & PartnershipsCollege & Institute Visits:Referral & TPO Engagement ProgramsEvent Planning & Execution

Convert qualified leads into counselling appointments and student enrolments. Deliver counselling sessions using Study Smarts tools; present paid services and build a strong student pipeline. Research and provide suitable university/course options; follow up to ensure timely applications. Monitor applications, review documents (SOPs, CVs, LORs), and resolve admission-related issues. Guide students in final university selection, deposit payments, and scholarship opportunities. Provide end-to-end visa counselling, ensuring accurate documentation. Promote partner services (loans, accommodation, forex, insurance, flights) to maximize revenue. Act as the primary point of contact for students/parents; ensure prompt query resolution. Participate in events, seminars, and promotional activities; drive student engagement via calls, WhatsApp, and social media. Maintain accurate and updated student records in CRM. Attend training sessions, complete product knowledge assessments, and support new team members. Manage revenue-related activities: payment collection, pending balance follow-ups, and refunds.