Sparkle Holidays Pvt. Ltd.

Satellite, Ahmedabad

Contributing to the development of marketing strategies.Conducting market research on rival products.Designing and implementing marketing plans for company products.Coordinating with media representatives and sponsors.Working with the sales team to develop targeted sales strategies.Answering client queries about product specifications and uses.Maintaining client relations.Tracking sales data to ensure the company meets sales quotas.Creating and presenting sales performance reports.Proven work experience as a sales and marketing executive.Knowledge of modern marketing techniques.High-level communication and networking skills.A passion for sales.Understanding of commercial trends and marketing strategies.Good project management skills.Excellent interpersonal skills.

Performing market research.Gathering and processing research data.Performing basic admin duties including printing, sending emails, and ordering office supplies.Assisting and coordinating with the sales team.Assisting the Front Office team.Organizing staff meetings and updating calendars.Assisting and supporting management.Previous work experience as an Office Executive.Excellent organizational skills.Knowledge of computer operating systems and MS Office.Working knowledge of CRM platforms.Ability to work as part of a team.High-level written and verbal communication skills.Familiarity with market research techniques.Good Communication in English, Hindi, Gujarati

Handel Customer Inbound and Outbound Calls. Solving Queries, Telling Them About Products / Offers / Services Etc.should Collect Desired Information from the Clients and Maintain Healthy Relations with Them. obtaining Customer Information and other Relevant Data.asking Questions to the Customer and Understanding Their Specifications.resolving Queries and Issues Related to the Products and Services.making Recordings of all the Sales Phone Calls and Sales Deals.taking and Processing Product Orders in a Professional Manner.maintaining the Database of the Customers On a Regular Basis.suggesting Solutions Based On Customers Needs and Requirements.

Excellent communication skill. Should be able to articulate with good customer service/ sales skills. Required immense knowledge of the Airline & Travel industry. Knowledge of the Travel B2B market or any of the airlines is a must. Responsible for selling Air, Hotel, Reservation, Vacation Packages, and Business Packages to the customers. Should be able to create and package up holidays. Should be able to deal with Customers & Various internal departments/ airlines. Able to communicate with B2B agents/ B2C & understand their requirements about group booking & try to match budget for group confirmation. Handle inbound calls & Enquiry emails. Proficiency in Writing concise and clear emails and letters. Generating leads will be added advantage and highly appreciated. Should be able to up sell to customers& handle post-sales queries of the customers. Responsible for handling Group Queries(Domestic and International) Handling cases (Query/ Request/ Complaint/ Appreciations). Performing other duties as assigned by management