smart5solutions

Bhubaneswar, Odisha

Telesales RepresentativeRequirementsExperience as a telesales representative or in another sales or customer service function is required. Good knowledge of appropriate computer programmes (e.g. CRM software) and telephone systemsProven track record of effectively fulfilling sales quotas, ideally over the phone Ability to research products and services and describe or explain them to potential customers Excellent command of the English language, as well as excellent communication and interpersonal skills.Calm and capable of handling rejection. Outstanding negotiating abilities, as well as the capacity to settle problems and resolve grievances A high school graduation is required; a BSc/BA is preferred.Telesales RepresentativeResponsibilitiesStarting sales conversations with potential clients over the phoneAsking question to engage clients and keep the discussion goingBeing attentive to customers' requirements in order to encourage repeat sales. Collecting and documenting customer information, payment methods, transactions, and reactions to products Maintaining all items up to date and alerting customers about new offerings. Answering product-related questions from customers. Meeting sales quotas