Skytown Builders and Developers

Hubli, Karnataka

Managing all the new leads and updating themProcess documentation, monitoring, and reportingContacting potential customers to line up meetingsPlanning and overseeing new marketing initiativesAttending conferences, meetings, and industry eventsMake a robust database of clients who are often approachedHelp clients with a product demo and gear usage training and soft queries.Building and Managing Relationships with Potential and Existing CutomersRetain the prevailing clients and further probe them to enhance business opportunitiesEstablishing report and setting up meetings by contacting potential clients via email or phoneResearching organizations and individuals online and social media to identify new leads and potential marketsProspect database developmentPresentations to prospective clientsUnderstand and gather customer requirementsArrange business meetings with prospective clientsGenerating new business leads and setting appointmentsUnderstand the target markets and make market strategies to draw in clients

First level of contact between the customer and the organization Follow up with clients on Agreements, Handing over, Registrations, Services and MaintenanceWork closely with the sales team and assist in sales process. Present information to various teams in the required report formats.Work independently to be able to prioritize & meet deadlinesOver all in charge of customer satisfaction and collections post-salesPost sales, follow with customers for completion of all documentation formalities. Monitor customer account details for non-payments delayed paymentsBuild and maintaining profitable relationships with key customersOversee the relationship with customers handled by your teamResolve customer complaints quickly and efficientlyKeep customers updated on the latest products in order to increase salesExpand the customer base by upselling and cross-sellingUnderstand key customer individual needs and address the sameMeet with managers in the organization to plan strategicallyConduct business reviews with the sales teamKnow your competition and strategies accordinglyMaintain a positive attitude focused on customer satisfaction