Skillcode

Mota Varachha, Surat

We are seeking a Tele Marketing Executive to join our team in Surat. The ideal candidate will have 1 to 4 years of experience in telemarketing and a relevant educational background, such as a B.A, B.C.A, B.B.A, B.Com, B.Ed, Bachelor of Hotel Management, B.Sc, B.E, or a professional degree with an advanced diploma.**Key Responsibilities:**- **Customer Outreach:** Initiate calls to potential clients to introduce our products and services, ensuring clear and engaging communication.- **Lead Generation:** Identify and qualify sales leads through conversations, maximizing opportunities for follow-up and conversion.- **Product Knowledge:** Maintain up-to-date knowledge of the companys offerings to effectively respond to customer inquiries and objections.- **Sales Pitching:** Deliver persuasive sales pitches and promote products, working to meet or exceed set sales targets.- **Database Management:** Update and manage customer databases accurately to keep track of leads and follow-ups.- **Feedback Collection:** Gather customer feedback to understand their needs and improve service quality, contributing to product evolution.- **Reporting:** Prepare daily or weekly reports on calls made, leads generated, and sales achieved to inform team strategy.Required skills and expectations include:- Strong communication skills, both verbal and written, to convey information clearly and persuasively.- Proficiency in using computer applications and CRM software for efficient workflow and record-keeping.- Ability to work in a team-oriented environment, collaborating with colleagues to achieve collective goals.- A positive attitude, resilience in handling rejections, and strong time management skills to prioritize tasks effectively.- A customer-centric approach, fostering relationships that encourage repeat business and referrals.