SKB FOOD PRODUCTS (P)LTD

Jahangir Puri, Delhi

We are looking for an experienced E-commerce Manager to lead our online sales strategy and enhance customer experience. The ideal candidate will have at least 5 years of experience in e-commerce and possess strong analytical skills.Key Responsibilities:1. **Manage Online Sales Platforms**: Oversee daily operations of the e-commerce website, ensuring product listings are accurate and up-to-date.2. **Develop Marketing Strategies**: Create and implement marketing plans to increase online visibility and drive traffic to the website, including SEO, email campaigns, and social media promotions.3. **Analyze Performance Metrics**: Monitor sales performance using analytics tools to identify trends and opportunities for improvement. Use data to make informed decisions.4. **Maintain Customer Relationships**: Address customer inquiries and feedback to ensure a positive shopping experience. Implement strategies to improve customer satisfaction and retention.5. **Collaborate with Teams**: Work closely with product, sales, and marketing teams to align e-commerce initiatives with overall business goals and optimize inventory management.Required Skills and Expectations:The candidate should have a Bachelor degree.

Job Title: eCommerce Executive (Sales & Operations) Experience in FMCG will be preferred, with At least 3 years in Foods / Breakfast Category.Job description1 Key Account Management :Planning and finalizing business strategy for the assigned Key E-commerce accounts for business growth and increased category share TOT negotiation, discussion and closure with the specific E-Com Accounts on yearly basis in coordination with the E-Commerce Head.Facilitating commercial reconciliation of all assigned E-Com accounts Accounts along with commercial manager/executive.2 Key Account Relationship and Target Review :Prepare Joint Business Plan with Key E-Com Accounts to set the Account wise objective for the current financial year and develop the tools to achieve the same.Review of performance with assigned chains on Quarterly basis to analyses current performance basis plan and incorporate changes if required in yearly plans3 Sales Promotion Planning :Planning internal marketing calendars of Promotions, Activation and New Product introduction and aligning the same with internal Trade marketing team and ensuring implementation with the chains.Internal Alignment with the Trade marketing team to ensure our brand objective always gets achieved in E-Com accounts.4 Sales & Distribution Planning and Review :Sales planning to ensure optimum stocks are available at all depots basis client requirement of promotions and visibility planned with the clients, to fulfill optimum fill rates with the accounts.The position is accountable for:Managing national, regional E-commerce and other alternate channels.Planning and delivering sales numbers for the above set of stakeholders through a dedicated set of team members at pan-India level.Visibility & Investment PlanningPlanning and evaluating the visibility & investment assets required on the assigned E-com accounts platforms. Driving alignment with Trade marketing & execution with the accounts.Actively partner with trade marketing to drive the revenue loop through add-to-cart on digital marketing campaigns.

graphic designers create visual text and imagery concepts, by hand or using computer software, to communicate ideas that inspire, inform, or captivate consumers. They develop the overall layout and production design for advertisements, brochures, magazines, and corporate reports, etc.WE PREFER FOOD CANDIDATE(FMCG)