Responsibilities- Support all aspects of Cloud operations on a day-to-day basis and monitoring continuous availability, durability, scale and up-time of multi-cloud SAAS- Analyse events, perform troubleshooting and incident response, communicatewith internal stakeholders and track events & problems through to resolution- Build & maintain SOP, tribe knowledge for necessary monitoring, automationactivities- Closely collaborating with Production engineering & DevOps on SAASimprovementsDesired Skills And Experience- Minimum 1 year of experience as a NOC engineer and/or Linux sysadmin and/orinstrumentation engineer- Working knowledge of public cloud environments(AWS/Azure/GCP) &Kubernetes orchestrated containerized workload is a plus- Experience on any monitoring & instrumentation tools (Prometheus/Grafana, newrelic, elastic or equivalent)- comfortable on automations (Jenkins, Python, Shell scripting)Soft Skills- Strong written and verbal communication skills.- Candidate must know to speak, read and write Bengali- Highly team oriented & practises collaboration as a key to success- Strong attention to details and able to handle concurrently multiple tasks.- Ability to work independently under minimal supervision- Willing to work on shift basis (Day & Night)