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Hinjewadi, Pune

Job description: Responsible for the operational and management reporting responsibilities Co-ordinate with cross functional teams and drive daily numbers of the business unit Drive results in volume of resolutions, reduction in variability and high quality scores Analyze data statistically and provide meaningful and relevant summaryTraits to look for Decent verbal and written communication Excellent in MS office applications Ready to learn, energetic & enthusiastic Quickly adaptable and grasp things swiftly, steep learning curveExperience 0-1 Year of experience working in Operations/ delivery teams or a Fresher Graduate.Shift Operations: 4:00 PM to 1:00 AM