Customer Care Customer Support Voice ProcessCustomer Support Operations
Urgently looking for Customer Service Coordinatorob Descriptions :Location - BhubaneswarSalary - 12000-25000 Rs.Experience - 2 years above in hospitality.Age - 22 to 32 yrsShift - Night Shift.Education Qualification - Graduation , or diploma in hospitality management etc.Job Summary:Responsible for handling inbound and outbound calls to promote hotel services, convert inquiries into bookings, and provide excellent customer service to guests.Key Responsibilities:Tele Sales Duties:- Make outbound calls to prospective customers for room, banquet, and event bookings.- Explain hotel/resort offers, packages, and promotions clearly.- Follow up on leads via phone, WhatsApp, and email.- Maintain and update lead database/CRM.Customer Service Duties:- Handle inbound calls for inquiries, bookings, complaints, or information.- Assist guests with reservation changes, cancellations, and requests.- Coordinate with front office/reservations for guest requirements.- Ensure guest satisfaction through polite and professional communication.Skills Required:- Strong verbal communication in English, Hindi, and local language.- Good sales pitch and convincing ability.- Basic computer skills (MS Office, Email, CRM software).- Polite, patient, and guest-friendly attitude.Qualifications:- Minimum 12th pass or Graduate in any stream.- 02 years of experience in telecalling or customer service (hospitality preferred).- Freshers with good communication may apply.Job Type: Full-timeBenefits:Cell phone reimbursementFood providedWork Location: In person
Reporting and Analysis MarketingStrategic PlanningSalesCommunication SkillsMarket AnalysisMarketing ResearchSelling Skills
Urgently Looking For Field Sales & Marketing ExecutiveLocation : Bhubaneswar, Saheednagar, Bhawani Enclave, Block - 3, 2B PIN-751007Experience : 1-2 years marketing years experience in hotel/tourism industry preferred.Educational Qualification : Graduation in any .Language : - Fluent in local language & Hindi, English.Age required : 25-35 yrs.Candidate should have their own Bike & Licence.Only Male candidate requiredSalary : Upto 25-35kKey Responsibilities:1. Sales Duties:- Identify and target potential clients: corporates, travel agents, event organizers.- Conduct sales calls, client visits, and presentations.- Handle group bookings, events, and conferences.- Maintain client relationships and handle inquiries/negotiations.- Meet monthly/quarterly sales targets.2. Marketing Duties:- Promote the hotel via digital and offline channels.- Manage social media accounts and update content regularly.- Coordinate with design teams for brochures, flyers, and promotions.- Plan seasonal offers, packages, and campaigns.- Collaborate with OTA (Online Travel Agency) platforms like Booking.com, MakeMyTrip, etc.3. Reporting & Analysis:- Prepare daily/weekly sales reports.- Analyze market trends and competitor performance.- Suggest improvements in pricing, promotion, and positioning.Skills Required:- Strong communication & negotiation skills.
We are looking for a Driver postJob Description : Job type : Full timeLocation : BhubaneswarSalary : 10k-13k MonthlyAge : 25-35 yrsEducational qualification : 12Th pass.Gender : Only male candidate required.Candidate should not have no history of major traffic violations & no alcohol consumer.Key Responsibilities:- Safely drive guests, staff, or materials to designated locations. - Follow daily schedules and trip logs as assigned. - Maintain cleanliness and routine checks of the vehicle. - Report any vehicle issues or maintenance needs promptly. - Follow all traffic laws and hotel/resort protocols. - Assist guests with luggage when needed. - Ensure timely pickup and drop-offs. - Maintain fuel records and trip logs.Skills Required:- Valid driving license (LMV/HMV as required). - Good knowledge of routes and navigation. - Polite and professional behavior with guests. - Basic knowledge of vehicle maintenance. - Ability to work flexible hours.
Set in the serene hills of Saptasajya, Satyanarayan Eco Resort & Water Park stands as one of the best eco-retreats in Odisha, offering an exquisite blend of luxury and nature. As a premier eco-resort in Odisha, we provide opulent accommodations with breathtaking views of the surrounding natural beauty, ensuring a tranquil escape from the everyday hustle.
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