SAS Financial Services

Bangalore, Karnataka

Team Lead #Supervise a team of telecallers handling personal loan sales or recovery.#Set performance targets, monitor daily activities, and provide coaching and feedback to team members.#Develop and execute strategies for lead generation, loan recovery, or sales conversions.#Ensure strict compliance with regulatory guidelines and company policies.#Handle escalated customer issues, negotiate payment solutions, and mentor new staff in telecalling and loan processing.#Prepare and present regular performance reports to senior management.#Required skills: Leadership, communication, negotiation, problem-solving, Excel/CRM proficiency, and knowledge of loan/collection practices.