Walk-ins Interview | Team Lead For Telecalling Executive (only Females)

SAS Financial Services

3 - 5 Years
2 Openings
2.5 - 3.0 Lac/Yr
Posted today
Walk in interview
Bangalore

Key Skills

Communication Tele Caller

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Job Description

team lead

#supervise a team of telecallers handling personal loan sales or recovery.

#set performance targets, monitor daily activities, and provide coaching and feedback to team members.

#develop and execute strategies for lead generation, loan recovery, or sales conversions.

#ensure strict compliance with regulatory guidelines and company policies.

#handle escalated customer issues, negotiate payment solutions, and mentor new staff in telecalling and loan processing.

#prepare and present regular performance reports to senior management.

#required skills: leadership, communication, negotiation, problem-solving, excel/crm proficiency, and knowledge of loan/collection practices.