SAR Groups

Hadapsar, Pune

Strong execution and implementation skills for on-page & off-page activities

We are looking for a dedicated Tele Caller to join our team at our Magarpatta office. The ideal candidate should be a motivated individual who can communicate effectively. This is a full-time position, and we welcome freshers who possess a passion for customer service. **Key Responsibilities:**- **Make Outbound Calls:** Reach out to potential customers to introduce our products or services, generating interest and engagement.- **Respond to Inquiries:** Answer questions from customers promptly and clearly, providing helpful information to assist them in making informed decisions.- **Maintain Customer Records:** Keep detailed logs of calls and customer interactions, ensuring accurate records for follow-up and reporting.- **Achieve Call Targets:** Strive to meet daily call quotas and performance metrics set by the management, ensuring productivity and efficiency.- **Gather Feedback:** Collect customer insights and feedback during calls to improve services and understand customer needs better.**Required Skills and Expectations:**- **Effective Communication:** Must possess strong verbal communication skills to articulate thoughts clearly and engage customers.- **Listening Skills:** Ability to listen actively to customer needs and respond appropriately.- **Basic Computer Knowledge:** Familiarity with computer systems for logging calls and managing customer information efficiently.- **Positive Attitude:** A friendly and enthusiastic demeanor that helps create a positive experience for customers.- **Team Player:** Willingness to work collaboratively with colleagues in a dynamic office environment. This role is specifically open to female candidates who have completed at least their 10th grade.

1.Cold Calling: Initiate contact with prospective clients, introduce our company and its product offerings, and create interest in our solutions.2. Lead Generation: Generate leads from both existing and potential clients through proactive outreach and market research.3. Quotation Management: Prepare and send quotations to clients promptly, ensuring accuracy and clarity in pricing and product information.4. Follow-up: Regularly follow up with clients on quotations and inquiries, addressing any questions or concerns they may have.5. Order Booking: Close deals and secure orders from interested clients, meeting or exceeding sales targets.6. Coordination: Collaborate with the factory team to ensure the efficient processing and dispatch of orders.7. Payment Collection: Responsible for collecting payments from clients as per agreed terms.8. Client Relationship Management: Build and maintain strong, long-lasting client relationships by providing exceptional service and support.9. Sales Planning: Develop weekly and monthly business plans to achieve sales goals, and proactively report progress and challenges to management.

Tele Advisor / Tele Caller (If Required Training will be provided)Connecting with clientsProviding information to clientsUnderstanding Client requirementsHelping clients to buy right product & technologyAdvise on various queries from ClientsAddress different Client queriesCapture Client detailsExcellent communication skills.Creative thinking skills.The patience and skill to interact with customers in speech communication.