Sanskar Shipping Services Pvt. Ltd

Noida Sector 65

We are hiring in merchant navy for various post oiler/ wiper/ second officer/ third officer/ cook/ OS/

**Job Title:** TELECALLER**Location:** NOIDA SECTOR 65**Job Description:**SANSKAR MARINE ACADEMY is hiring dedicated and knowledgeable individuals for the role of Telecaller. As a Telecaller, your primary responsibility will be to reach out to prospective students and assist them in understanding our marine programs. You will play a crucial role in promoting our courses and providing information that will help students make informed decisions about their education.**Key Responsibilities:**- Conduct outbound calls to potential students to promote marine programs offered by SANSKAR MARINE ACADEMY.- Provide detailed information about course content, duration, fees, and enrollment procedures.- Address queries and concerns from prospective students regarding maritime studies and career opportunities.- Maintain a database of leads and track the progress of each interaction to ensure follow-up.- Collaborate with the admissions team to facilitate smooth enrollment processes.- Stay informed about the latest trends and developments in marine education to effectively communicate with prospects.- Achieve daily and monthly targets for calls made and inquiries generated.**Benefits:**- Flexible work schedule to accommodate work-life balance.- Opportunity to contribute to the education and career paths of future maritime professionals.- Competitive salary based on experience and performance.

Telecaller Job DescriptionJob Title: Telecaller / Telemarketing ExecutiveDepartment: Sales / Customer Service / Call CenterLocation: [NOIDA SECTOR 65 ]Employment Type: Full-time / Part-time / ContractJob Summary:We are looking for a motivated and customer-focused Telecaller to join our team. The primary responsibility is to make outbound calls to prospective customers, promote products/services, generate sales, or gather feedback. The ideal candidate should have excellent communication skills and a passion for customer engagement.Key Responsibilities:Make outbound calls to potential customers to introduce and explain products or services.Answer inbound customer calls, respond to inquiries, and resolve complaints or issues.Maintain a record of calls and customer responses in the CRM system.Follow up on previous interactions and ensure customer satisfaction.Generate leads and set appointments for the sales team (if applicable).Meet daily/weekly/monthly call and conversion targets.Provide accurate information and handle objections professionally.Stay updated on product knowledge, pricing, and promotions.Requirements:Education: High school diploma or equivalent. A degree in communication, marketing, or related field is a plus.Experience: Prior experience in telecalling, telesales, or customer support is preferred.Skills:Excellent verbal communication in [language(s), e.g., English, Hindi, etc.].Strong persuasion and negotiation skills.Ability to handle rejection and remain positive.Basic computer and data entry skills.Work Environment:Office-based or remote (as applicable).May require working in shifts, including weekends or eveningsBenefits:Performance-based incentivesTraining and career growth opportunities

A telecaller's job involves making and handling phone calls to generate leads, promote products/services, and provide customer service.Key Responsibilities:Outbound Calls: Make calls to potential customers, explain product/service features, benefits, and pricing to generate interest, and persuade them to make a purchase or schedule an appointment. Inbound Calls: Answer customer inquiries, address concerns and complaints, and provide assistance. Lead Generation: Identify potential leads through cold calling, marketing campaigns, or other methods. Follow-Up: Follow up with leads and existing customers to ensure satisfaction and identify upselling opportunities. Customer Service: Provide accurate information, resolve issues, and ensure customer satisfaction. Documentation: Maintain accurate records of customer interactions in the database. Relationship Building: Develop and maintain positive relationships with clients.

A Telecaller (also known as a Telemarketer or Call Center Agent) is responsible for making outbound calls or receiving inbound calls to promote products, services, or gather information. Their main goal is to communicate with potential or existing customers, offer products or services, and handle inquiries.Key Responsibilities:Making Outbound Calls:Contacting potential customers to offer products or services.Following up on leads or previous customer interactions.Conducting surveys or market research.Handling Inbound Calls:Answering customer inquiries and providing relevant information.Resolving customer issues or concerns.Providing information about the company's products or services.Sales and Lead Generation:Promoting products or services to generate sales.Identifying sales opportunities and converting leads into customers.Meeting individual or team sales targets.Customer Service:Offering customer support by answering questions and resolving issues.Providing post-sale support to ensure customer satisfaction.Database Management:Updating customer information and interaction history in CRM (Customer Relationship Management) software.Maintaining accurate records of all calls made or received.Keeping track of sales leads, customer feedback, and follow-ups.Providing Reports:Reporting daily, weekly, or monthly performance metrics (sales, calls made, leads generated, etc.).Highlighting challenges, complaints, or areas for improvement in customer service or sales.Handling Objections:Addressing customer objections or concerns with tact and professionalism.Using effective communication techniques to persuade potential customers.Skills Required:Communication Skills: Clear, confident, and persuasive speaking abilities.Listening Skills: Ability to understand customer needs and concerns.Sales Skills: Ability to convert leads into sales.Problem-Solving: Handling customer issues efficiently and providing solutions.Organizational Skills: Keep

We are hiring in merchant navy for various post oiler/ wiper/ second officer/ third officer/ cook/ OS/

Recruitment in Merchant Navy 2024 in Various Postchief Engineer/officer2nd Engineer/ Officer3rd Engineer/ Officereto (experienced)ablebosan and More